oasis99 Privacy Policy

This page describes what we collect when you use oasis99 and how we keep that data protected. We collect personal information to operate our platform, process your deposits and withdrawals, and comply with local regulations. Your data includes your name, email address, phone number, payment method details, and transaction history. We use standard encryption to protect your information, and we do not share your data with third parties except as required by law or to process your transactions.

Our servers may sit outside your jurisdiction. Your data is stored securely, but we cannot guarantee absolute protection against all security threats. You are responsible for keeping your login credentials confidential. If you suspect unauthorized access to your oasis99 account, contact our support team immediately.

By using oasis99, you consent to the data practices described in this policy. We reserve the right to update this policy at any time. Continued use of oasis99 after changes are posted constitutes your acceptance of the updated policy.

What data we collect on oasis99

We collect information you provide directly when you create your oasis99 account. This includes your full name, email address, phone number, date of birth, and identity document number. We also collect payment method information — your bank account details, DANA account, e-wallet account, mobile banking account, local payment account, online payment account, or e-wallet identifier, depending on which payment method you use to deposit.

We collect transaction data automatically. Every time you deposit, withdraw, or place a stake on oasis99, we record the transaction details — the amount, the payment method, the game type, the date and time, and the outcome. This data is stored in your account history and is available to you anytime you log in. We also collect technical data about your device and connection — your IP address, browser type, operating system, and device identifier. This helps us troubleshoot technical issues and detect fraud.

How we use your data

We use your personal information to operate oasis99 and provide our services. We use your name and email to create and manage your account. We use your payment method details to process your deposits and withdrawals. We use your transaction history to calculate your account balance, verify your identity before withdrawal, and detect fraud or abuse.

We use your technical data to improve our platform. We analyze how users interact with oasis99 — which games are popular, which payment methods are used most frequently, which devices and browsers work best. This helps us optimize our mobile app, improve our live-dealer streams, and add new games. We also use technical data to detect and prevent fraud, unauthorized access, and other security threats.

Third-party processors and data sharing

We share your payment method information with payment processors to complete your deposits and withdrawals. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or direct bank transfer (online payment, e-wallet, mobile banking, local payment), we share your transaction details with the payment provider to process the transfer. These processors are bound by confidentiality agreements and use your data only to process your transaction.

We may share your data with regulatory authorities if required by law. If a government agency requests your information, we will comply with the request unless we believe it is unlawful. We do not share your data with marketing companies, data brokers, or other third parties for commercial purposes. Your data is used only to operate oasis99 and comply with legal obligations.

We at oasis99 keep your data secure, use it only for legitimate purposes, and do not sell it to third parties.

Your rights and data access

You have the right to access your personal data. Your account dashboard displays your name, email, phone number, payment methods, and complete transaction history. You can review this information anytime by logging into oasis99. You can also request a copy of all data we hold about you by contacting our support team.

You have the right to correct inaccurate data. If your name, email, or phone number is incorrect, you can update it in your account settings. You have the right to delete your account and all associated data. Account deletion is permanent and cannot be reversed. Once deleted, your account cannot be reopened, and all your transaction history is removed from our active systems.

Cookies and tracking

We use cookies to remember your login session and preferences. Cookies are small files stored on your device that help us recognize you when you return to oasis99. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can disable cookies in your browser settings, but this may affect your ability to use oasis99.

We do not use cookies for tracking or advertising purposes. We do not share cookie data with third parties. Our cookies are used only to improve your experience on oasis99 — remembering your login, storing your preferences, and detecting fraud.

Data retention and deletion

We retain your personal data for as long as your account is active. Once you close your account, we retain your data for a limited period to comply with legal and regulatory requirements. After this retention period expires, we delete your data from our active systems. However, we may retain anonymized or aggregated data (data that cannot identify you) for statistical and analytical purposes.

Your transaction history is retained for compliance purposes. Even after account closure, we may keep records of your deposits, withdrawals, and stakes to comply with anti-money-laundering regulations and other legal obligations. This data is stored securely and is not used for any other purpose.

Data security and encryption

We use standard encryption (HTTPS/TLS) to protect your data in transit. When you log into oasis99 or submit payment information, your data is encrypted before it is transmitted to our servers. We use industry-standard firewalls and access controls to protect your data at rest. Our servers are located in secure data centers with physical security measures.

We cannot guarantee absolute security. No system is completely immune to security threats. If we discover a data breach, we will notify affected users as soon as possible. You are responsible for keeping your login credentials confidential and for logging out after each session.

Jurisdiction and international data transfer

Our servers may be located outside Indonesia. Your data may be transferred to, stored in, and processed in jurisdictions outside your country of residence. By using oasis99, you consent to this international data transfer. We apply the same security standards to your data regardless of where it is stored.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If your jurisdiction has specific data protection requirements, you are responsible for ensuring that your use of oasis99 complies with those requirements.

Contact and policy updates

If you have questions about this privacy policy or how we handle your data, contact our support team through your oasis99 account dashboard. We will respond to your inquiry within standard business hours. We reserve the right to update this policy at any time. Changes are effective immediately upon posting to oasis99. Continued use of oasis99 after changes are posted constitutes your acceptance of the updated policy.

This privacy policy was last updated on the date shown in your account settings. We encourage you to review it regularly to stay informed of any changes. Your privacy is important to us, and we are committed to protecting your data while you use oasis99.