oasis99 Casino & Sportsbook Terms

We at oasis99 operate a gaming and sportsbook platform available to users in supported jurisdictions. Our services include live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP), and esports betting (Mobile Legends, Free Fire, PUBG Mobile). This document sets out the terms under which we provide access to oasis99.

Our platform accepts deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). We require account verification before withdrawal. All transactions are recorded in your account history and subject to our compliance procedures.

By creating an account on oasis99, you agree to these terms. We reserve the right to update them at any time. Continued use of oasis99 after changes are posted constitutes your acceptance of the updated terms.

Account opening and eligibility

To open an account on oasis99, you must provide accurate personal information, including your full name, email address, and phone number. You are responsible for keeping your login credentials secure. We do not share your account with other users, and you do not share your account with anyone else. If you suspect unauthorized access, contact our support team immediately.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If you access oasis99 from a restricted jurisdiction, we reserve the right to suspend or close your account without notice.

Deposits and account funding

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are credited to your account balance immediately or within standard verification windows — no fixed timelines are guaranteed. Your deposit is your responsibility; we do not refund deposits made in error or to the wrong account.

Your account balance is unified across all oasis99 games. You can use your balance for live-dealer tables, slots, sportsbook, or any other game on our platform. We do not segregate balances by game type or payment method.

Withdrawals and payment processing

Withdrawals on oasis99 follow the same payment channels as deposits. If you deposited via mobile banking, your withdrawal returns to local payment. If you used a bank transfer, your withdrawal goes to the same bank account. We do not allow cross-method withdrawals.

We do not charge withdrawal fees, but your bank or payment provider may apply their own charges. Withdrawal requests are reviewed for compliance before processing. This verification step is mandatory and non-negotiable. We do not offer subject to verification or guaranteed processing times. Our standard verification windows are subject to business hours and regulatory requirements.

We at oasis99 keep your account secure, your transactions transparent, and your withdrawal process straightforward.

Game rules and payouts

Each game on oasis99 has its own rules and payout structure. We publish the rules and payout tables before you place your stake, so you know the potential return upfront. Payouts are calculated automatically and credited to your account balance immediately after the game closes. There are no exceptions, no appeals, and no refunds. This is the core rule of all games on oasis99, and it applies equally to all users.

Live-dealer tables are conducted by professional croupiers in our studios. We stream the games in real time to your mobile app or browser. Sportsbook markets are based on official match results and league standings. Slot games use certified random-number generators. Esports markets are based on official tournament results and match outcomes.

Bonus terms and promotional offers

We may offer promotional bonuses or free-play credits from time to time. Any bonus or promotional offer is subject to specific terms, which we will communicate to you at the time of the offer. Bonuses are not guaranteed and may be withdrawn or modified at our discretion. Stakes placed with bonus credits do not count toward your account tier or cashback calculations.

We do not offer fixed bonus amounts or guaranteed returns. Any promotional offer is subject to verification and compliance review. If we suspect fraud or abuse, we reserve the right to cancel the bonus and close your account.

Dispute resolution and complaints

If you have a complaint about your account or a transaction, contact our support team through your account dashboard or email. We will investigate your complaint and respond within standard business hours. Our decision is final and binding. We do not offer appeals or escalation beyond our internal review process.

We keep records of all transactions and game outcomes. Your account history is available in your dashboard and shows every deposit, withdrawal, stake, and payout. You can review your history at any time to verify your account balance and transaction details.

Account suspension and closure

We reserve the right to suspend or close your account at any time, with or without notice, if we suspect fraud, abuse, or violation of these terms. If your account is suspended, your balance is frozen pending investigation. Once we complete our review, we will either restore your account or close it permanently.

If we close your account, we will return your account balance to your registered payment method, subject to verification and compliance review. We do not refund bonuses or promotional credits. Closure is permanent, and we do not reopen closed accounts.

Data protection and privacy

We collect personal information to operate oasis99 and comply with local regulations. Your data includes your name, email, phone number, payment method, and transaction history. We use standard encryption to protect your information. We do not share your data with third parties except as required by law or to process your transactions.

Your account is yours alone. We do not sell your data, and we do not use your information for marketing purposes without your consent. You can request a copy of your data or ask us to delete your account at any time. Deletion is permanent and cannot be reversed.

Jurisdiction and governing law

oasis99 is operated from a jurisdiction outside Indonesia. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

These terms are governed by the laws of the jurisdiction in which oasis99 is operated. Any dispute arising from these terms or your use of oasis99 is subject to the exclusive jurisdiction of the courts in that jurisdiction. You agree to submit to that jurisdiction and waive any objection to venue or inconvenient forum.

Limitation of liability

We provide oasis99 on an "as is" basis. We do not guarantee that the platform will be error-free, uninterrupted, or secure. We are not liable for any loss or damage arising from your use of oasis99, including loss of funds, data loss, or service interruption. This limitation applies to all claims, whether based on contract, tort, or any other legal theory.

Your sole remedy for any dispute is to close your account and withdraw your balance. We do not offer compensation, refunds, or damages beyond your account balance.

Changes to these terms

We reserve the right to update these terms at any time. Changes are effective immediately upon posting to oasis99. Continued use of oasis99 after changes are posted constitutes your acceptance of the updated terms. If you do not agree with the changes, you must close your account and withdraw your balance.

These terms were last updated on the date shown in your account settings. We encourage you to review them regularly to stay informed of any changes. If you have questions about these terms, contact our support team through your account dashboard.